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  • Military Personnel Flight

    Customer Support,
    Force Management &
    Career Development
  • Military Personnel Flight

    Due to COVID-19, some FSS facilities are closed, have changed operating hours or are by appointment only.

Military Personnel Flight

We are the Military Personnel Flight (MPF) located at the Pentagon. Our mission is to act as the strategic advisor on military personnel policies and programs. We provide support to Air Force personnel stationed at the Pentagon and National Capital Region (NCR) and HH PAS coded Airmen across the world.

We handle everything from ID cards to base in-processing, assignments, re-enlistments, and retirements for all servicemen and their families. We are also the one-stop source for evaluations, promotions, testing, awards, and decorations, or other special actions. As the MPF, we also handle the distribution of CAC and other ID cards. To apply or update your card, please make an appointment online (see link below) or by phone.

***Upcoming Closures***

Monthly In-House Training

The 811 FSS—Military Personnel Flight is closed the last Tuesday of the month for formal in-house training.

Official Holidays

Columbus Day (Monday, 11 Oct 21)

Veterans Day (Thursday, 11 Nov 21)

Thanksgiving (Thursday 25 Nov 21)

Christmas Day Observed (Friday, 24 Dec 21)

New Year’s Day Observed (Friday, 31 Dec 21)

Birthday of Martin Luther King Jr. (Monday, 17 Jan 22)

Washington’s Birthday (Monday, 21 Feb 22)

Memorial Day (Monday, 30 May 22)

Juneteenth Observed (Mon, 20 June 22)

Independence Day (Monday, 4 Jul 22)

Labor Day (Monday, 5 Sep 22)

Columbus Day (Monday, 10 Oct 22)

Veterans Day (Friday, 11 Nov 22)

Thanksgiving (Thursday 24 Nov 22)

Christmas Observed (Mon 26 Dec 22)

New Year’s Day Observed (Mon, 2 Jan 23)

AFDW Associated Family Days

In recognition of our AFDW team’s hard work in support of the warfighting mission and the National CapitalRegion operations, we will observe the following family days

Friday, 8 Oct 21

Friday, 12 Nov 21

Friday, 26 Nov 21

Monday, 27 Dec 21

Thursday, 30 Dec 21

Friday, 14 Jan 22

Friday, 18 Feb 22

Friday, 27 May 22

Friday, 17 Jun 22

Friday, 1 Jul 22

Friday, 2 Sep 22

Friday, 7 Oct 22

Thursday, 10 Nov 22

Friday, 25 Nov 22

Friday, 23 Dec 22

Friday, 30 Dec 22

MyDecs The initial launch of the myDecs application on the myFSS platform is here and marks the DAF-wide transition of military decorations from vPC to myDecs! Beginning 25 April, you will be able to login to the myDecs application by clicking on the myDecs tile found on the myFSS platform landing page. Airmen and Guardians will have the ability to submit a decoration nomination for: Air and Space Achievement Medal, Air and Space Commendation Medal, Meritorious Service Medal, Aerial Achievement Medal, Combat Readiness Medal, and the Military Outstanding Volunteer Service Medal. Commanders/Approving Officials will have the ability to: • Approve submitted award nominations • Amend and revoke a previously approved nomination • Deny Air Reserve Forces MSM Award (applicable to Guard and Reserve personnel only) The myDecs application will be used to create, draft and route the military decorations from creation to completion for all nomination initiated on 25 April forward. A complete set of training job aids and micro-videos will be available in the myFSS Training Library (under 'Helpful Links') accessible from the myFSS landing page. Accessing the myFSS platform. If you have not already done so, login to myFSS (https://myfss.us.af.mil) using Microsoft Edge or Google Chrome. Select the Common Access Card (CAC) Login icon to begin the login process. The platform will automatically create your account upon the first login, but may take up to 24 hours to build your profile. If you see your name displayed on the landing page upon login, your account/profile is active. For information on how to login and navigate the new myFSS landing page, check out the Login and Navigation Guide: https://afbpap.my.salesforce.mil/sfc/p/#t0000000LB5w/a/t00000008OJ8/tjqyW.eQC5yJ1B412NSJxeCWohnMv9qo8wd1p7rA1yU

Customer Support Section

  • Offers fully operation RAPIDS service stations to provide CAC/ID cards for all military members and their dependents, civilians, retirees, and other eligible patrons
  • Assists with SGLI and DEERS enrollment, and processes marital status, birth/adoption updates
  • Manages the military leave, in-processing and sponsorship programs

Customer Support

What We Offer

ID Cards

Common Access Cards or Uniformed Services ID Card
If you have questions about your CAC or ID, you can visit this link. This site will guide you through the process of obtaining, using and maintaining both types of cards.
You are required to have the correct documentation to obtain a CAC or ID. To view a list of acceptable identification documents, click here. If you would like to view a helpful pre-arrival checklist for obtaining a CAC or ID, click here.

Renewal Retiree/Dependent ID Card Online

Renew Your DoD ID Online!

Step 1: Fill out the “Application to Renew” form.

Step 2: Sponsor Certify the DD Form 1172 online Have the sponsor (CAC holder or Retirees can create a DS log-on) access the DMDC website, click "Replace ID" next to dependent name, certify the DD Form 1172 for the dependent who is renewing his/her ID card

Step 3: Sponsor will Submit Pictures of Dependent and 2x Supporting IDs via DoD SAFE.

  • Select "Drop Off"
  • List your information in the appropriate spaces
  • Select the name and use "Customer Support Box, This email address is being protected from spambots. You need JavaScript enabled to view it.” (This is the “To Block’)
  • Drag over the files you wish to attach to the email (see * below)
  • Select "Send"

Step 4: Once the ID card is created, you will receive an e-mail from a Customer Service representative. If you do not receive an e-mail within 5 working days of the date you submitted your file, please contact us to inquire on the status. Once the new ID is created, the old one will become invalid and cannot be used to access the installation. ​

* Files required are:

  1. Two Supporting Identifications (2 forms of unexpired ID with the EXACT same name, front only).
  2. Photo of Dependent for the ID card (passport style, from shoulders up, white/off white background)
  3. Completed “Application to Renew” form
MilConnect

MilConnect:
You can make certain updates yourself from your home computer! Click here to learn more about how to do things like updating personal contact information, obtaining proof of health coverage, transfer education benefits, and so much more!

SGLI

Servicemembers' Group Life Insurance (SGLI)

SGLI provides low-cost term life insurance coverage to eligible service members such as Active Duty, Ready Reserve, or National Guard members. If you qualify for SGLI, you are automatically enrolled and issued the maximum SGLI coverage.

For complete information regarding eligibility and coverage, please visit the SGLI page on the Department of Veterans Affairs Web site.

You do not need to apply for SGLI, but you may want to designate a beneficiary, select lower coverage to reduce your premium, or decline coverage.

You can make these changes to your SGLI coverage in milConnect using the SGLI Online Enrollment System (SOES).

Military Leave

Click here for more information.

In-Processing

Under Construction

Career Development Section

  • Counsels assignment, separation, and retirement requirements and conducts final out-processing interviews
  • Assists with enlisted and officer promotion and demotion processes
  • Administers enlisted reenlistments/extensions

Career Development

What We Offer

Outbound Assignments

Once you have received your official Assignment Notification email from AFPC, members MUST visit their vMPF account within 7 calendar days to review and complete the "Initial Assignment Briefing. Once complete, send "Page 8" of the "Initial Assignment Briefing" to your assignments counselor in order to begin the paperwork required for processing your PCS orders.

NOTE: Customers vOP checklist WILL NOT be loaded until you receive your orders.

For all vMPF related actions, visit your vMPF account, select “Self Service Actions” and select the “assignments link” for various information/required forms for your current/projected/future assignment.

Assignment Information Available on vMPF.

  • Assignment Selection Information
  • Circuitous Travel
  • CONUS Isolated Assignment Application
  • Dependents Remaining Overseas Application
  • Designated Location Move Application (DLM)
  • Early Return of Dependents Application (ERD)
  • Exceptional Family Member Program Application
  • High School Senior Assignment Deferment
  • Home-Basing/Follow-On Assignment Application
  • Humanitarian Assignment Application
  • Initial Assignment Briefing
  • Joint Spouse Application
  • Out Processing
  • Overseas Returnee Counseling
  • Report Not Later Than Date (RNLTD) Change Request
  • Sole Surviving Son or Daughter Assignment Restriction
  • Withdraw/Cancel Voluntary Assignment Application/Assignment _______________________________________________

Active Duty Enlisted Quarterly Assignment Listing (EQUAL) Plus Listing Information

  • The EQUAL-Plus listings are updated on a weekly basis and are arranged by grade and AFSC. EQUAL-Plus was designed to supplement the Enlisted Quarterly Assignments Listing (EQUAL) by advertising special assignments (i.e., joint and departmental service requirements, special duties, and all chief master sergeant assignments). EQUAL-Plus displays upcoming requirements, any special qualifications a person needs to be eligible for selection, the available locations, reporting instructions, and points of contact for additional information.
  • EQUAL-Plus also advertises MAJCOM/AFPC controlled special duties (i.e., instructor duty, recruiting duty, duty with the Thunderbirds, postal duty, Air Staff/MAJCOM positions, defense attache duties around the world, etc), and short notice overseas assignments.
  • To apply for an EQUAL-Plus ad, log in to your AMS account.

If you have questions, please send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

Promotions

As Air Force members, it's important to keep your record accurate, especially if you're meeting a Selection (for officers) or Evaluation (for SNCOs) Board; and who knows your record better than you? If you find discrepancies in your Data Verification Brief (DVB) ensure you bring a source document to the MPS in order to have your records corrected.

ENLISTED PROMOTIONS: For more information on the in-system supplemental process, visit myPERS at In-System Supplemental Information

To view the Promotion Eligibility Chart and find out when you are eligible for the next rank, click myPERS WAPS Eligibility Chart

For more information on Enlisted Promotions, to include WAPS testing, how to request your SNCO selection folder and BTZ information, visit the myPERS Promotions Home Page at myPERS Promotions Home Page and select the item you wish to read.

OFFICER PROMOTIONS: To receive the best and most up-to-date information, we recommend customers visit the myPERS Officer Home Page and select the item you wish to read.

If you have questions, send an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

Retentions: Reenlistment, Extensions, & CSBs

For members who are seeking to reenlist:

  • Log onto vMPF
  • Select "Self Service"
  • Select "Retentions"
  • Select "TRAC report" to start your reenlistment paperwork
  • Once complete, contact a retentions counselor, send an e-mail to [email protected]
Retirement/Separations

Retirements/Separation Are you separating or retiring?

If so, log into your vMPF, select “Self Service” and from there follow the links to either Retirement or Separation (see below). NOTE: Most all retirement/separation actions are completed through your vMPF account and the customer will interact with AFPC directly.

Retirement Options: Request Retirement DD Form 214 Worksheet

Separation Options: DD Form 214 Worksheet Initial Separation Briefing Officer/Enlisted Voluntary Separation Tutorial Voluntary Separation Pre-Separation Order Worksheet

*** Physical Delivery of DD Form 214***

1. In an effort to minimize costs and utilize existing technology, effective 1 December 2013, the hard copy DD Form 214 (copies 1 and 4) will no longer be mailed out to members. Since October 2010, separating or retiring individuals could electronically access and print their DD Form 214s. Eliminating the need of mailing paper copies reduces money spent on a redundant process.

2. This policy affects those DD Form 214s that are accomplished at AFPC-Total Force Service Center (TFSC), Randolph Air Force Base only.

3. During separation and retirement processing, members receive instructions on how to access, review and print their DD Form 214 as needed. Copies 1 and 4 are housed on the secure server in the vMPF for a period of 60 days past the official retirement/separation effective date. After the 60 days, members are able to obtain copies from the eBenefits website.

4. Members with an approved retirement or separation should retrieve a USERID and password allowing access to the AFPC Secure application. This can be done while still on active-duty by using your CAC and either entering the AF Portal or using the direct AFPC Secure link.

Once at the site, utilize the "Update/Delete Password" tab to generate a new USERID/password. While on terminal leave, the member will be able to access the worksheet and be able to retrieve their DD Form 214 when completed.

5. Those who are not able to use their CAC should contact the A1 Service Desk at 1-800-525-0102, (option "8") or dial DSN 665-5004 and they will provide assistance in obtaining a USERID/password.

6. AFPC point of contact is AFPC/DPSOR ​

Has AFPC sent you your official orders? Then it is time to schedule a final out for your Retirement or Separation. Members can schedule a final out appointment (contact info?). After the appointment is scheduled, members will be sent an outlook calendar invite to remind them of their appointment.

REMINDER: Members must attend their out-processing in uniform. Those members not in uniform will not be allowed to out-process. No exceptions.

Force Management

  • Manages vPC, the Evaluations System, forced distribution, awards, and decoration programs
  • Oversees unfavorable information files, duty status, classifications and special duty assignment pay programs
  • Provides guidance on correcting duty history to ensure records are accurate for promotion boards

Force Management

What We Offer

Evaluations

IAW AFI 36-2406, Officer and Enlisted Evaluations Systems, para 3.8.5.3 completed OPRs and EPRs on EAD personnel are due to the MPF no later than 30 days after close-out. Unit POCs MUST submit completed evaluation WITH evaluation RIP to the Force Management organizational box at upon completion of report. Evaluations that violate AFI 36-2406, PSDM 07-44 or 07-45 and all application guidance will be returned for corrections.

Awards and Decorations

If you qualify for an award or decoration, a source document is required for MilPDS update. Members must submit one of the following forms of source documentation to [email protected] in order to update your records:

  • Completed Decoration
  • Travel Orders showing proof of ribbon qualification
  • Travel Voucher showing proof of ribbon qualification
  • Training Report/Evaluation showing proof of ribbon qualification

NOTE: Some higher level awards or decorations might require additional documentation.

To see a list of all ribbons and decorations, visit myPERS Ribbons and Decorations List. ​

Unit awards are granted to military units that distinguish themselves during peacetime or in action against hostile forces or an armed enemy of the United States. These awards are only bestowed on units to recognize acts or services that place the unit's performance significantly above that of other units of similar composition and mission responsibility. The Air Force only grants one award for the same act, achievement, or service. Ensure only 10 percent of similar units assigned to their command are recommended annually. Units can also receive specific awards like the Presidential Unit Citation, Joint Meritorious Unit Award, and other sister service unit awards. These awards are governed by DoD 1348.33-M, Manual of Military Decorations and Awards.

If a member believes a unit they were assigned to earned a unit award, they can visit myPERS Recognition Program Home Page to validate award (website lists unit awards from 1991 – current). Members must be able to prove they were assigned to unit during timeframe, before MilPDS records can be updated.

Duty Status

Units must establish duty status procedures for members going TDY. All Air Force members MUST check-in before and after your TDY with your unit’s orderly room in order for your duty status to be updated.

Unit POCs must submit duty status updates to the MPS via BLSDM. To request update of member’s duty status, select “individual form”, then select “request duty status change” and complete all areas in the “duty status change message” area, then click “submit”.

Additional duty status updates that MUST be reported to the MPS are: AWOL, Confinement, Deserter, Sick-in-Quarters, Not Present for Duty—Other, non-contingency TDY. To assist unit POCs with duty status procedures, visit PSD Guide, Duty Status

Adverse Actions

The Unfavorable Information File (UIF) is an official record of adverse information about an individual. It documents administrative, judicial, or nonjudicial censures concerning the member's performance, responsibility, behavior, etc. The UIF consists of mandatory documents, optional documents (at the commander's discretion), an AF IMT 1058, Unfavorable Information File Actions, and an AF IMT 1137, Unfavorable Information File Summary.

The MPS maintains the UIF (except units that have fully operational CSSs) and all of its documents/contents until the final disposition date; unless early removal of the document or UIF is warranted. Commanders initiate removal action via an AF IMT 1058, or memorandum, and the individual should acknowledge the action.

The Control Roster (CR) is a commander’s rehabilitative tool to establish a 6-month observation period for individuals whose duty performance is substandard, or who fail to meet or maintain Air Force standards of conduct, bearing, and integrity, on or off duty.

NOTE:HQ AFRC or HQ ARPC may establish longer observation periods, not to exceed 12 months, for Reserve personnel if deemed appropriate.

Correcting Duty Information History

NOTE: ALL duty history updates are made by the member to the Total Force Service Center through their myPERS account. IAW PSD Guide, Duty History, effective 7 Jan 10, the MPF no longer updates member’s duty history. To see how to request duty history updates, see the below steps.

UPDATING DUTY HISTORY On the main page of the myPERS website: Click on the "update my duty history"

Once you have read the instructions, you may request duty changes to your duty history on the left side.

Scroll down on the web page to see your personal duty history. You have the option here to change/correct your duty history and/or add/delete duty history.

This allows you to see when you have submitted requested updates and this is where you attach the required supporting documents.

Command Authority/G-Series Orders Process

COMMAND AUTHORITY/G-SERIES ORDERS PROCESS: In order to process G-Series Orders, units must fill out an AF IMT 35 IAW PSD Guide, G-series orders, dtd 20 Oct 11 and send it to the Force Management organizational box. Units that do not send a draft AF Form 35 with their request will not be processed.

Passports

The 811 FSS does not process passports in the Pentagon for any agency, to include AF personnel

Passports/Visas:

3000 Navy Pentagon

Room 2B289

Washington, DC 20350-3000

Hours of Operation: 0800-1400

Phone: (703) 614-1651

After Hours (571) 319-1324 or

(703) 254-3538

Additional Locations

Fort Belvoir Passport Office

Mon-Fri 0800-1500

Comm: 703-545-0003

JBAB Passport Office

Appointments Only

Comm: 202-433-6950/6949/6947

Bethesda Passport Office

Appointments required with families

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Comm: 301-295-1067

PAX River NAS Passport Office

Appointments Required with families

Mon-Fri 0800-1200 and 1300-1530

Email: [email protected] Comm: 301-342-7307

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Contact


  • 1240 Air Force Pentagon
    Suite 5C1049
    Washington, DC 20330



    Hours of Operations

    Walkins:

    Monday- Friday: 0830-1130

    Appointments:

    Mondays and Wednesdays: 1230-1500

    Tuesdays, Thursdays and Fridays: 1230-1530

    Saturday - Sunday Closed



    MAIN TELEPHONE LINE 703-697-4110 (DSN 227)

    [email protected]

  • 1240 Air Force Pentagon
    Suite 5C1049
    Washington, DC 20330

    Hours of Operation:
    Monday-Friday 0830-1530
    Saturday - Sunday Closed

    MAIN TELEPHONE LINE 703-697-4110 (DSN 227)

    This email address is being protected from spambots. You need JavaScript enabled to view it.

  • 1240 Air Force Pentagon
    Suite 5C1049
    Washington, DC 20330

    Hours of Operation:
    Monday - Friday 0830-1530
    Saturday - Sunday Closed

    MAIN TELEPHONE LINE 703-697-4110 (DSN 227)

    [email protected]
    [email protected]
    [email protected]
    [email protected]

General Info

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