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Military Personnel Flight
Customer Support,
Force Management &
Career Development -
Military Personnel Flight
Due to COVID-19, some FSS facilities are closed, have changed operating hours or are by appointment only.
Military Personnel Flight
We are the Military Personnel Flight (MPF) located at the Pentagon. Our mission is to act as the strategic advisor on military personnel policies and programs. We provide support to Air Force personnel stationed at the Pentagon and National Capital Region (NCR) and HH PAS coded Airmen across the world.
We handle everything from ID cards to base in-processing, assignments, re-enlistments, and retirements for all servicemen and their families. We are also the one-stop source for evaluations, promotions, testing, awards, and decorations, or other special actions. As the MPF, we also handle the distribution of CAC and other ID cards. To apply or update your card, please make an appointment online (see link below) or by phone.
The 811 FSS—Military Personnel Flight is closed the last Tuesday of the month for formal in-house training.
Memorial Day (Monday, 29 May 23)
Juneteenth Observed (Monday, 19 June 23)
Independence Day (Tuesday, 4 Jul 23)
Labor Day (Monday, 4 Sep 23)
Columbus Day (Monday, 19 Oct 23)
Veterans Day (observed Friday, 10 Nov 23)
Thanksgiving (Thursday 23 Nov 23)
Christmas Observed (Monday 25 Dec 23)
In recognition of our AFDW team’s hard work in support of the warfighting mission and the National CapitalRegion operations, we will observe the following family days
Friday, 26 May 23
Friday, 16 Jun 23
Monday, 3 Jul 23
Friday, 1 Sep 23
Friday, 6 Oct 23
Monday, 13 Nov 23
Friday, 24 Nov 23
Tuesday, 26 Dec 23


Identification & CAC Cards
New or changes to your ID Card?
Use the RAPIDS Appointment Scheduler
to book your appointment online now!
to book your appointment online now!
To be serviced by our office for an on-site appointment you will need access to the building, if you do not have access please visit the Pentagon Force Protection Agency's site at: https://www.pfpa.mil/topics/visiting-the-pentagon. Our office is not resourced or authorized to provide escorts.

Customer Support Section
- Offers full DEERS/RAPIDS services to provide CAC/ID cards for all military members and their dependents, civilians, retirees, and other eligible patrons
- Assists with SGLI and DEERS enrollment and changes, and processes marital status, birth/adoption updates
- Manages the military leave, in-processing and sponsorship programs
Customer Support
Common Access Cards or Uniformed Services ID Card
If you have questions about your CAC or ID, you can visit this link. This site will guide you through the process of obtaining, using and maintaining both types of cards.
You are required to have the correct documentation to obtain a CAC or ID. To view a list of acceptable identification documents, click here. If you would like to view a helpful pre-arrival checklist for obtaining a CAC or ID, click here.
Renew Your DoD ID Online!
Step 1: Fill out the “Application to Renew” form.
Step 2: Sponsor Certify the DD Form 1172 online Have the sponsor (CAC holder or Retirees can create a DS log-on) access the DMDC website, click "Replace ID" next to dependent name, certify the DD Form 1172 for the dependent who is renewing his/her ID card
Step 3: Sponsor will Submit Pictures of Dependent and 2x Supporting IDs via DoD SAFE.
- Select "Drop Off"
- List your information in the appropriate spaces
- Select the name and use "Customer Support Box,
This email address is being protected from spambots. You need JavaScript enabled to view it. ” (This is the “To Block’) - Drag over the files you wish to attach to the email (see * below)
- Select "Send"
Step 4: Once the ID card is created, you will receive an e-mail from a Customer Service representative. If you do not receive an e-mail within 5 working days of the date you submitted your file, please contact us to inquire on the status. Once the new ID is created, the old one will become invalid and cannot be used to access the installation.
* Files required are:
- Two Supporting Identifications (2 forms of unexpired ID with the EXACT same name, front only).
- Photo of Dependent for the ID card (passport style, from shoulders up, white/off white background)
- Completed “Application to Renew” form
MilConnect:
You can make certain updates yourself from your home computer! Click here to learn more about how to do things like updating personal contact information, obtaining proof of health coverage, transfer education benefits, and so much more!
Servicemembers' Group Life Insurance (SGLI)
SGLI provides low-cost term life insurance coverage to eligible service members such as Active Duty, Ready Reserve, or National Guard members. If you qualify for SGLI, you are automatically enrolled and issued the maximum SGLI coverage.
For complete information regarding eligibility and coverage, please visit the SGLI page on the Department of Veterans Affairs Web site.
You do not need to apply for SGLI, but you may want to designate a beneficiary, select lower coverage to reduce your premium, or decline coverage.
You can make these changes to your SGLI coverage in milConnect using the SGLI Online Enrollment System (SOES).
Click here for more information.
Under Construction

Career Development Section
- Counsels assignment, separation, and retirement requirements and conducts final out-processing interviews
- Assists with enlisted and officer promotion and demotion processes
- Administers enlisted reenlistments/extensions
Career Development
What We Offer
Once you have received your official assignment notification email from AFPC, members MUST visit their vMPF account within 7 calendar days to review and complete the "Initial Assignment Briefing”. Once completed, send "Page 8" of the "Initial Assignment Briefing" to
Outbound Assignments Briefing (Virtual) are every 1st & 3rd Thursday of every month from 1000-1100 via Zoom.
ZOOM link: https://www.zoomgov.com/ Meeting ID: 160 124 8326 Passcode: FSS
NOTE: vOP checklist WILL NOT be loaded until after attending the Virtual Assignments Briefing.
You can find information on updating your assignment preference and other assignment related actions on vMPF, under “Self Service Actions” and selecting “Assignments.” Some assignment applications have moved on to myFSS and MyVector. For the most up to date program guidance visit the myFSS Active Duty Assignments Home Page.
For more information on your upcoming assignment, you can reach out to our org box
Q: I am taking leave enroute. Do I need to put it in LeaveWeb?
A: No. Any day(s) after your travel day annotated on the AF Fm 330 (Records Transmittal) will be charged as leave enroute. The gaining Finance office will calculate it on your travel voucher.
Q: I do not have a vOP Checklist. How do I get it?
A: You must first attend the mandatory Initial Assignment Briefing conducted by the Assignments team on the 1st and 3rd Thursday at 1100 via Zoom. The link is provided on your initial email from your assignment counselor. If you have not received an initial email please contact the Assignments Team via
Q: How soon can I get my orders?
A: Once our office has received all required documents, we will create your order if you are within 120 days of your RNLTD. AFPC will then authenticate the orders based on Projected Departure Date.
Q: Can I get my orders expedited?
A: An expedited request can be sent if the member’s PDD is within 36 hours or other extraordinary circumstances.
Q: My orders need correction. What do I do?
A: Contact your Assignment Counselor via
Q: When can I initiate the Travel Screening Questionnaire/Family Medical Travel Screening for my dependents?
A: The TSQ/FMTS will open in MyVector when a member is within 8 months of their RNLTD. If assignment is loaded within 8 months, questionnaire will open on the 8th days after of assignment notification.
Q: How much retainability do I need?
A: Retainability varies depending on the location, assignment tour type, and assignment reason. Consult your assignment counselor.
Q: How do I change my Project Departure Date?
A: You can initiate a PDD change in vMPF. You will need your losing and gaining Commander’s name and email since both must approve of the change.
Q: How do I pull an 1172?
A: You can get an 1172 from MilConnect or go into your nearest DEERS office to request one.
Q: Where do I find the PPC Acknowledgement Memo?
A: The PPC Acknowledgement Memo is attached to the initial email received from the Outbound Assignments team. If you are not able to locate it, please reach out to our team via
Q: How/When do I get NATO Orders?
A: “How?” You will get them in person due to NATO Orders needing to be blue stamped. “When?” You will get NATO Orders during your Final Out.
Q: How do I cancel my assignment?
A: Contact the Assignments Team via
Q: How soon can I depart my current Duty Location?
A: Members with an assignment CONUS can depart 60 days before RNLTD without having to change RNLTD.
Members with an assignment going OCONUS can depart the 1st day of the RNLTD month.
As Air Force members, it's important to keep your record accurate, especially if you're meeting a Selection (for officers) or Performance Briefs (for SNCOs) Board; and who knows your record better than you? If you find discrepancies in your Data Verification Brief (DVB) ensure you bring a source document to the MPF in order to have your records corrected.
ENLISTED PROMOTIONS: For more information on the in-system and SNCO supplemental process, visit myFSS at Supplemental Promotion Consideration
To view the Promotion Eligibility Chart and find out when you are eligible for the next rank, click myFSS USAF Promotion Eligibility Chart or myFSS USSF Promotion Eligibility Chart
For more information on Enlisted Promotions, to include WAPS testing, how to request your SNCO selection folder and BTZ information, visit the myFSS Promotions Home Page at myFSS Active Duty Enlisted Promotions Home Page and select the item you wish to read.
OFFICER PROMOTIONS: To receive the best and most up-to-date information, we recommend customers visit the myFSS Active Duty Officer Promotion Home Page and select the item you wish to read.
If you have questions, send an e-mail to
Need retainability?
The myFSS Active Duty Enlisted Retention Home Page provides members information about reenlisting, enlistment extensions, selective retention bonus (SRB), and links to other resources related to retention. If you prefer listening over reading, the site provides a Retention 101 video series.
I intend to Reenlist
Thanks for your continued commitment. Airmen/Guardians must project a reenlistment date within 90 days prior to your current ETS (Expiration Term of Service) unless you have a service directed reason such as; assignment, promotion to SNCO, transferring education benefits, or continuation pay under the Blended Retirement System.
If you have served for at least 12 years, you will be reenlisted under the NCO Career Status Program (CSP). Airmen/Guardians in this category will serve up to their high year of tenure (HYT) based upon current grade. More information can be found at myFSS Noncommissioned Officer (NCO) Career Status Program
If you have questions or wish to start the reenlistment process, please contact us at
Extensions: All airmen/Guardians can voluntarily extend a maximum of 48 months per enlistment provided they meet a service directed reason as listed in AFI36-2606, Table 6.2. Examples include assignment, promotion, retirement, or if you simply wish to (more information at myFSS Personal Convenience Extensions).
Extensions are approved in whole months only and are limited to the minimum time needed to meet the retainability requirement – exceptions only for those serving in Selective Retention Bonus (SBR) skills when eligible. There are no exemptions or waivers to the 48 months maximum (this is limited by law). For example, if you extended 24 months for retraining, then you only have 24 months available. There is no limit to the number of valid extensions.
Please contact us at
Who can sign my reenlistment eligibility (AF901) or extension (AF1411) form?
Commanders with G-series orders can sign, and the head/principal of a 2 or 3 letter agency. Delegating duties is not allowed. Due to the uniqueness of where we work, you may not have either. In such cases, or if your commander/director is not available, the 811th FSS Commander can sign. Please contact us if you have any questions at
Are you looking to apply or get more information on Retiring?
The myFSS Active Duty Retirements Home Page for provides members information about how to apply for retirement, eligibility requirements, and how to track the status of your retirement.
Separating?
See the myFSS Active Duty Enlisted Separations Home Page for information on how to apply, initial separation briefing and other related information.
Need more information on the DD Form 214, Certificate of Release or Discharge from Active Duty, visit the myFSS DD214 Home Page. Here you will find guidance on completing your DD Form 214 and how to obtain your Official DD Form 214.
Please ensure you carefully review your DD Form 214 worksheet and provide your local personnel office with any source documents that are not contained in either your electronic personnel record in the Personnel Records Display Application (PRDA) or the Military Personnel Data System (MilPDS).
REMINDER: Members must attend their Retirement/Separation out-processing in uniform. Those members not in uniform will not be allowed to out-process. No exceptions.

Force Management
- Manages vPC, the Evaluations System, forced distribution, awards, and decoration programs
- Oversees unfavorable information files, duty status, classifications and special duty assignment pay programs
- Provides guidance on correcting duty history to ensure records are accurate for promotion boards
Force Management
What We Offer
IAW AFI 36-2406, Officer and Enlisted Evaluations Systems, para 3.8.5.3 completed OPRs and EPRs on EAD personnel are due to the MPF no later than 30 days after close-out. Unit POCs MUST submit completed evaluation WITH evaluation RIP to the Force Management organizational box at upon completion of report. Evaluations that violate AFI 36-2406, PSDM 07-44 or 07-45 and all application guidance will be returned for corrections.
If you qualify for an award or decoration, a source document is required for MilPDS update. Members must submit one of the following forms of source documentation to
- Completed Decoration
- Travel Orders showing proof of ribbon qualification
- Travel Voucher showing proof of ribbon qualification
- Training Report/Evaluation showing proof of ribbon qualification
NOTE: Some higher level awards or decorations might require additional documentation.
To see a list of all ribbons and decorations, visit myPERS Ribbons and Decorations List.
Unit awards are granted to military units that distinguish themselves during peacetime or in action against hostile forces or an armed enemy of the United States. These awards are only bestowed on units to recognize acts or services that place the unit's performance significantly above that of other units of similar composition and mission responsibility. The Air Force only grants one award for the same act, achievement, or service. Ensure only 10 percent of similar units assigned to their command are recommended annually. Units can also receive specific awards like the Presidential Unit Citation, Joint Meritorious Unit Award, and other sister service unit awards. These awards are governed by DoD 1348.33-M, Manual of Military Decorations and Awards.
If a member believes a unit they were assigned to earned a unit award, they can visit myPERS Recognition Program Home Page to validate award (website lists unit awards from 1991 – current). Members must be able to prove they were assigned to unit during timeframe, before MilPDS records can be updated.
Units must establish duty status procedures for members going TDY. All Air Force members MUST check-in before and after your TDY with your unit’s orderly room in order for your duty status to be updated.
Unit POCs must submit duty status updates to the MPS via BLSDM. To request update of member’s duty status, select “individual form”, then select “request duty status change” and complete all areas in the “duty status change message” area, then click “submit”.
Additional duty status updates that MUST be reported to the MPS are: AWOL, Confinement, Deserter, Sick-in-Quarters, Not Present for Duty—Other, non-contingency TDY. To assist unit POCs with duty status procedures, visit PSD Guide, Duty Status
The Unfavorable Information File (UIF) is an official record of adverse information about an individual. It documents administrative, judicial, or nonjudicial censures concerning the member's performance, responsibility, behavior, etc. The UIF consists of mandatory documents, optional documents (at the commander's discretion), an AF IMT 1058, Unfavorable Information File Actions, and an AF IMT 1137, Unfavorable Information File Summary.
The MPS maintains the UIF (except units that have fully operational CSSs) and all of its documents/contents until the final disposition date; unless early removal of the document or UIF is warranted. Commanders initiate removal action via an AF IMT 1058, or memorandum, and the individual should acknowledge the action.
The Control Roster (CR) is a commander’s rehabilitative tool to establish a 6-month observation period for individuals whose duty performance is substandard, or who fail to meet or maintain Air Force standards of conduct, bearing, and integrity, on or off duty.
NOTE:HQ AFRC or HQ ARPC may establish longer observation periods, not to exceed 12 months, for Reserve personnel if deemed appropriate.
NOTE: ALL duty history updates are made by the member to the Total Force Service Center through their myPERS account. IAW PSD Guide, Duty History, effective 7 Jan 10, the MPF no longer updates member’s duty history. To see how to request duty history updates, see the below steps.
UPDATING DUTY HISTORY On the main page of the myPERS website: Click on the "update my duty history"
Once you have read the instructions, you may request duty changes to your duty history on the left side.
Scroll down on the web page to see your personal duty history. You have the option here to change/correct your duty history and/or add/delete duty history.
This allows you to see when you have submitted requested updates and this is where you attach the required supporting documents.
COMMAND AUTHORITY/G-SERIES ORDERS PROCESS: In order to process G-Series Orders, units must fill out an AF IMT 35 IAW PSD Guide, G-series orders, dtd 20 Oct 11 and send it to the Force Management organizational box. Units that do not send a draft AF Form 35 with their request will not be processed.


Passports
The 811 FSS does not process passports in the Pentagon for any agency, to include AF personnel
Passports/Visas:
3000 Navy Pentagon
Room 2B289
Washington, DC 20350-3000
Hours of Operation: 0800-1400
Phone: (703) 614-1651
After Hours (571) 319-1324 or
(703) 254-3538
Additional Locations
Fort Belvoir Passport Office
Mon-Fri 0800-1500
Comm: 703-545-0003
JBAB Passport Office
Appointments Only
Comm: 202-433-6950/6949/6947
Bethesda Passport Office
Appointments required with families
Email:
Comm: 301-295-1067
PAX River NAS Passport Office
Appointments Required with families
Mon-Fri 0800-1200 and 1300-1530
Email:
How are we doing?
Share your feedback about this facility through the Interactive Customer Evaluation (ICE) Website.
Contact
1240 Air Force Pentagon
Suite 5C1049
Washington, DC 20330Hours of Operations
Walkins:
Monday- Friday: 0830-1130
Appointments:
Monday- Friday: 1130-1500
Saturday - Sunday Closed
MAIN TELEPHONE LINE 703-697-4110 (DSN 227)
This email address is being protected from spambots. You need JavaScript enabled to view it. 1240 Air Force Pentagon
Suite 5C1049
Washington, DC 20330Hours of Operation:
MAIN TELEPHONE LINE 703-697-4110 (DSN 227)
Monday-Friday 0830-1530
Saturday - Sunday ClosedThis email address is being protected from spambots. You need JavaScript enabled to view it. 1240 Air Force Pentagon
Suite 5C1049
Washington, DC 20330Hours of Operation:
MAIN TELEPHONE LINE 703-697-4110 (DSN 227)
Monday - Friday 0830-1530
Saturday - Sunday ClosedThis email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.
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